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01 October 2026
Cooper Grace Ward's Insurance team is recognised across multiple 2026 Doyles Guide rankings, including as a First Tier Firm in Workers' Compensation & WorkCover (Defendant) QLD. ...

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Australian Consumer Law – does statutory unconscionable conduct require some vulnerability or disadvantage?

On 19 March 2021, the Federal Court handed down a decision that clarified the scope of section 21 of the Australian Consumer Law. The Court indicated that, while exploitation of some vulnerability or disadvantage will often be a feature of unconscionable conduct, it is not is not an essential element in establishing that a party has engaged in statutory unconscionable conduct.

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Timeliness in obtaining expert reports – delay IMEs at your peril

In Bona v Jeffries & Allianz Australia Insurance Limited [2021] QSC 84, the defendant insurer failed, on the basis of unreasonable delay, in its application to the Brisbane Supreme Court for an order that the plaintiff submit to an assessment by an occupational therapist over 12 months after the holding of the compulsory conference.

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No damages for highly unusual work event

The findings of the Court in this highly unusual compensation claim should provide some comfort to employers but is a reminder to remain focused on practical measures to minimise foreseeable risks of injury to employees.

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