Team Members

Catherine Dugdell

Insurance Claims Adviser
Catherine has considerable litigation and trial experience. She has advised on a number of matters that have proceeded to trial and has been involved in court applications relating to Schedule 5 of the Workers’ Compensation and Rehabilitation Act.

Catherine is an insurance claims adviser in Cooper Grace Ward’s insurance team and brings 20 years’ experience in personal injury litigation.

Catherine manages and advises on a wide range of workers’ compensation claims. Her experience includes acting in primary mental injury claims, multi-party claims and claims involving interstate issues.

Catherine also has considerable litigation and trial experience. She has advised on a number of matters that have proceeded to trial and has been involved in court applications relating to Schedule 5 of the Workers’ Compensation and Rehabilitation Act.

Before joining CGW in 2014, Catherine worked as an in-house claims manager for WorkCover Queensland and previously in similar roles for Suncorp and the Nominal Defendant. She has acquired considerable experience across the various personal injury schemes.

Catherine is passionate about her work and is a highly effective advocate. She has achieved a strong informal resolution rate, leveraging her close connections within the industry.

  • 20+ years in the insurance industry – in-house claims management roles and roles within law firms advising insurers
  • Member – Women in Insurance.
  • Advising in numerous multi-party claims
  • Advising in numerous primary psychiatric injury cases
  • Advising in catastrophic injury claims
  • Investigating fraudulent claims, including a successful prosecution
  • Handling claims involving situations of complex interaction between WCRA, MAIA and PIPA.

Areas of Expertise

Publications

Podcast: Inside the Claim with CGW - Residential care and the reasonable response

In this episode, special counsel Damien Jarrett is joined by insurance claims adviser Catherine Dugdell to discuss Hoyes v Wellways Australia Limited, a Queensland District Court claim brought by a residential care worker who suffered a psychiatric injury after a young person in her care threatened her with a razor blade before pushing her against a wall and threatening her with a lit lighter.

Podcast: Inside the Claim with CGW - A brush with some rocky ground

In this episode, special counsel Damien Jarrett is joined by insurance claims adviser Catherine Dugdell to discuss the District Court case of Sneddon v Petts

Podcast: Inside the Claim with CGW - Somersaulting to the Centrelink line

Welcome to Inside the Claim with CGW, Cooper Grace Ward’s new workers compensation podcast that offers a behind-the-scenes look at recent trial cases and expert insights from those who ran them.